Improving Healthcare with Six Sigma

The first round of Six Sigma Green Belt Training in the Middle East has been recently completed by Feanor OÜ, immediately after the healthcare show Arab Health in Dubai, UAE, one of the world's largest healthcare tradeshows and congresses located in the Middle East.

Next events are being prepared in Jordan, UAE (oil refining and steel manufacturing), Lebanon and Israel.

There is a lot of potential in healthcare and pharmaceutical industry in this area, and a growing interest in application of control charts, DOE and FMEA.

Being 'grown-up' in a manufacturing environment, and being used to use those tools to track machine tool parameters and product characteristics, our team is now involved on-the-field in tracking and analyzing characteristics such as ICU codes, heart damage, neurosurgery data, deep vein thrombosis, cardiology, bleeding, emergencies, etc..

The statistics tools are the same, but with real challenging new applications, which also require specific training.

Personally, I have always been rarely in touch with this environment, and learning now how to deal with the human aspect of suffering, working side by side with physicians, brings a completely different attitude, level of engagement and feeling of responsibility. It has been an initial shock, but I am now starting enjoying it.